SUSAN C. BUCKLEW, District Judge.
This cause comes before the Court on Defendant's Motion to Dismiss. (Doc. No. 4). Plaintiffs oppose the motion. (Doc. No. 9). As explained below, the motion is denied.
In deciding a motion to dismiss, the district court is required to view the complaint in the light most favorable to the plaintiff. See Murphy v. Federal Deposit Ins. Corp., 208 F.3d 959, 962 (11th
Plaintiffs Harry and Elizabeth Bush allege the following in their complaint (Doc. No. 1): In June of 2014, Plaintiffs refinanced the mortgage on their home; the mortgage was held by Defendant Roundpoint Mortgage Servicing Corporation. (¶ 10, 38). The refinancing was organized by non-party Priority Financial Services ("PFS"), and PFS selected non-party Resource Title Company ("RTC") to handle all aspects of the closing, including ensuring that Defendant was paid the full balance of the outstanding mortgage from the funds from the new mortgage. (¶ 10, 38). However, RTC mishandled the closing and misplaced the note for the loan, which resulted in a short delay in transmitting the funds to Defendant. (¶ 10, 38). RTC was solely responsible for the late payment to Defendant, and RTC has been fined by the Florida Attorney General for its neglect. (¶ 10, 38).
Defendant has been made aware of RTS's sole fault for the late payment. (¶ 10, 11, 38, 39). Despite this knowledge, Defendant has reported to credit reporting agencies ("CRAs") that Plaintiffs were late making this payment. (¶ 15-17, 43-45). Plaintiffs contacted two CRAs, Trans Union and Equifax, to dispute the accuracy of Defendant's reporting that they made a late payment. (¶ 18, 46). Plaintiffs provided the CRAs with additional documentation to support their dispute, which the CRAs forwarded to Defendant. (¶ 23, 28, 51, 56). Despite notice of Plaintiffs' dispute and documentation supporting their position that they were not at fault for the late payment, Defendant failed to perform a reasonable investigation and review their documentation. (¶ 31, 59). Furthermore, Defendant continued to report that Plaintiffs made a late payment, without noting that the late payment was disputed and/or that Plaintiffs were not at fault for the late payment. (¶ 31, 59). As a result of Defendant's failure to provide complete information about the late payment, Plaintiffs have been damaged by increased interest rates charged by existing creditors, an inability to obtain new loans with the best interest rates, decreased credit scores, out-of-pocket expenses incurred in disputing the credit reports, and emotional distress. (¶ 32, 60).
Plaintiffs contend that Defendant's actions were either a willful or negligent
In response to the complaint, Defendant filed the instant motion to dismiss. The thrust of Defendant's argument is that Plaintiffs admit that a late payment was made to Defendant, and as such, they cannot argue that Defendant's report that a late payment was made was in any way inaccurate.
Defendant argues that Plaintiffs merely disagree with Defendant's accurate characterization of the late payment. Defendant cites to Horton v. HSBC Bank, 2013 WL 2452273 (N.D.Ga. June 5, 2013), and argues that their disagreement with Defendant's conclusion is not sufficient to support an FCRA claim. The Court is not persuaded by the Horton case.
In Horton, the plaintiff's identity was stolen in 2007 and numerous fraudulent accounts were opened. See id. at *2. The plaintiff contacted the defendant-creditors, and they promptly removed negative items relating to those accounts from his credit report. See id. Thereafter, in late 2008 and early 2009, other unauthorized accounts began to appear on the plaintiff's credit report, and the plaintiff again disputed that the accounts were his. See id. This time, however, the creditor-defendants informed the credit bureaus that the accounts at issue had been verified, but the creditor-defendants would not explain how they verified the accounts. See id. As a result of the negative items on his credit report relating to these accounts, the plaintiff was unable to refinance his mortgage. See id. Therefore, the plaintiff asserted an FCRA claim against the creditor-defendants. See id. at *5.
The Horton court dismissed the FCRA claim asserted under 15 U.S.C. § 1681s-2(b), stating:
Id. at *7.
It appears to this Court that the Horton court was looking for
In the instant case, Plaintiffs argue that while Defendant's characterization of the payment at issue as being "late" is technically true, that statement alone is misleading. Instead, Plaintiffs argue that Defendant's failure to provide additional information-specifically, to annotate that the payment was late solely due to the fault of a third-party-renders the late payment characterization incomplete and misleading, as it implies that it was Plaintiffs' fault that the payment was late. Thus, the late payment characterization, without more, implies that Plaintiffs are not a good credit risk, as they do not make their payments on time.
Section 1681s-2(b)(1) provides the steps a creditor must follow if a person disputes "the completeness or accuracy of any information provided ... to a consumer reporting agency." In the instant case, Plaintiffs dispute the completeness of the late payment characterization.
In support of their argument that they have sufficiently stated their FCRA claims (despite the fact that the payment at issue was late), Plaintiffs cite to Saunders v. Branch Banking and Trust Co. of Virginia, 526 F.3d 142 (4th Cir.2008). The Saunders court stated, in relevant part:
Id. at 148 (internal citations omitted). Thus, based on Saunders, Plaintiffs argue that despite the fact that the characterization of the payment at issue as being late is technically correct, they have sufficiently stated their FCRA claims if a jury could find that the late characterization, without more, is incomplete and materially misleading. Courts within the Eleventh Circuit have followed Saunders. See Bauer v. Target Corp., 2012 WL 4054296, at *3 (M.D.Fla. Sept. 14, 2012); Calhoun v. Certegy Check Services, Inc., 2014 WL 4146886, at *3 (M.D.Fla. Aug. 20, 2014); Granville Alley v. Farmers Bank, Inc., 2014 WL 4287103, at *4 & n. 15 (M.D.Ga. Aug. 29, 2014).
This Court agrees with Plaintiffs that they have sufficiently alleged their FCRA claims. They have alleged that they have disputed the completeness of the information that Defendant provided to the CRAB, and in response, Defendant failed to conduct an investigation and review all of the relevant information (§ 1681s-2(b)(1)(A) & (B)), and thereafter, Defendant failed to modify the incomplete late payment characterization to add that it was disputed and/or add the additional information that the late payment was due to the fault of a third-party, not due to Plaintiffs' fault (§ 1681s-2(b)(1)(E)(0).
Accordingly, it is ORDERED AND ADJUDGED that Defendant's Motion to Dismiss (Doc. No. 4) is